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Privacy Policy

Effective Date: January 10, 2025

Grivus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI and automation services.

1. Information We Collect

Personal Information

We may collect your name, email address, phone number, and other contact details you provide when creating an account, booking a demo, or contacting us for support.

Usage Data

We collect information about how you access and interact with Grivus — such as your IP address, browser type, device information, session duration, and pages visited.

AI Input & Uploaded Data

When you interact with our AI agents or automations, we may collect and temporarily process the data you input or upload (such as text, files, or instructions) to generate responses or perform automated actions.

2. How We Use Your Information

We use collected information to:

  • • Provide and maintain our AI agent and automation services
  • • Process your requests and execute AI-driven actions
  • • Improve performance, security, and accuracy of our AI systems
  • • Communicate with you regarding updates, support, and new features
  • • Comply with applicable laws and respond to legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Security

We use administrative, technical, and physical safeguards to protect your data, including encryption and secure storage.

While we strive to ensure maximum protection, no system can guarantee complete security.

4. Third-Party Services

Grivus may use trusted third-party providers for hosting, analytics, or AI processing (such as cloud infrastructure or model APIs).

These providers only receive the minimal data necessary to perform their services and are bound by confidentiality and data protection agreements.

5. Data Retention

We retain your data only for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Uploaded or processed data for AI tasks may be deleted automatically after processing.

6. Your Rights

Depending on your location, you may have rights to:

  • • Access, correct, or delete your personal data
  • • Request a copy of your data
  • • Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at hello@grivus.com.

7. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new effective date. Continued use of the Service means you accept the updated Policy.